You can earn Diamond Rewards points instantly when using your membership card while playing the gaming machines or making purchases across our clubs:
Earn 1 point per $1 spend on food, beverage, bingo, raffles or functions
Earn 1 point per $8 play on gaming machines
Earn 1 point per $10 play on Keno
HOW DO I REDEEM DIAMOND REWARDS POINTS?
You can redeem your Diamond Rewards points to enjoy all the things you love around our clubs including:
Use your points to pay for all, or part of your meal at our dining outlets
Redeem your points to pay for drinks, bingo tickets and merchandise, Club event tickets, raffles, functions or Club gift cards
Redeem your points for Club Cash via the members’ kiosk
HOW DO I EARN TIER RATINGS?
1 tier rating = $1 spend on food, beverage, bingo, raffles, events, and functions
1 tier rating = $10 play on the electronic gaming machines
1 tier rating = $20 play on Keno
You can check your balance at the foyer, cashier, or by speaking to a loyalty team member.
HOW DO I CHECK MY POINTS?
You can check the balance of your rewards points and your position in the Program at any time by:
Swiping your membership card in the members kiosk and pressing ‘My Account > Reward Balances’
Pressing the ‘Reward Balances’ button on the touch screen displays on gaming machines
Ask a staff member at the Foyer, bar, dining or bingo outlets
WILL MY DIAMOND REWARDS POINTS EXPIRE?
As a Diamond tier level member, any unused Diamond Rewards points expire on the 31st December each year.
HOW DO I MOVE UP A TIER LEVEL?
As you use your membership card at any of our venues, you may become eligible to be raised to a new Diamond Rewards tier level.
As you move up a tier level, your rewards increase with it.
Ask to speak to our Diamond Rewards Hosts for more information.
DO I HAVE TO PARTICIPATE IN THE PROGRAM?
You may opt-out of the Diamond Rewards program at any time, however, you will no longer be able to earn Diamond Rewards points or move up a tier level. Please ask to see our Diamond Rewards Hosts for more information.
WHAT IF I HAVE QUESTIONS?
We have a dedicated Loyalty Team across our clubs. Simply ask to speak to a Diamond Rewards Host at Caboolture or North Lakes Sports Club.
What is the CSC Group Partner Program?
This is your exclusive benefit, where you will receive benefits from external organisations outside of the CSC Group. Watch this space for more information coming soon…